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Semiconductor scarcity impacts Canon toner cartridges, forcing customers to bypass warnings on their printers

Twitter consumer Mario W. (@mariowitte) posted this tweet yesterday morning wherein he states that Canon is going through an enormous toner cartridge scarcity, forcing customers to bypass warnings on their printers.

Canon instructs clients on easy methods to bypass future essential component-less toner cartridges, opening as much as non-Canon cartridges for use instead of the corporate’s fashions

The semiconductor scarcity is now affecting printers. This really comes as no shock, as a number of laptop parts, similar to graphics playing cards, processors, and extra have seen shortages over the past 12 months. Nevertheless, the actual fact of Canon telling users to bypass their error messages from the printer on account of it being unable to acknowledge the cartridge, making the system believes it has a counterfeit cartridge does open up appropriate cartridges from different producers for use, if out there, at a decrease value.

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For these non-German readers, the translated tweet states:

Mistaken world: due to the shortage of semiconductors, Canon is now apparently producing toner cartridges with out “copy safety” and sending out e-mails to clients with directions on easy methods to bypass error messages about counterfeit cartridges.

The German department of Canon’s web site brings to mild the semiconductor drawback and provides a brief repair till elements change into out there. That is a part of the official press launch from Canon:

We worth you as a buyer and constant consumer of Canon merchandise.

Because of the ongoing international scarcity of semiconductor parts, Canon is at the moment going through challenges in sourcing sure digital parts utilized in our consumables for our multifunction printers (MFPs). These parts carry out, for instance, capabilities similar to detecting the remaining toner degree.

To make sure a steady and dependable provide of consumables, we’ve chosen to provide consumables with no semiconductor part till regular provide resumes.

Whereas there is no such thing as a adverse affect on print high quality when consumables are used with out digital parts, sure extra capabilities, similar to toner degree detection, could also be affected.

— Canon.de Press Launch

Every mannequin listed beneath has directions on easy methods to bypass the error messages. Should you personal one in all these fashions, please comply with the directions following this listing.

  • imageRUNNER 2625i/2630i/2645i
  • imageRUNNER ADVANCE 4525i/4535i/4545i/4551i, II and III
  • imageRUNNER ADVANCE DX 4725i/4735i/4745i/4751i
  • imageRUNNER ADVANCE DX 6000i
  • imageRUNNER ADVANCE C255i/C355i/C355iF/C256i/356i
  • imageRUNNER ADVANCE C256i/356i II and III
  • imageRUNNER ADVANCE DX C257i/C357i
  • imageRUNNER C3125i
  • imageRUNNER C3226i
  • imageRUNNER ADVANCE C3520i/3525i/3530i, II and III
  • imageRUNNER ADVANCE DX C3720i/3725i/3730i
  • imageRUNNER ADVANCE DX C3822i/3826i/3830i/3835i
  • imageRUNNER ADVANCE C5535i/5540i/5550i/5560i, II and III
  • imageRUNNER ADVANCE DX C5735i/5740i/5750i/5760i

Should you obtain an error message after inserting any of the appropriate printer toner cartridges with the corresponding mannequin, right here is the directions on easy methods to make the most of your cartridge:

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Supply: Canon.de

If this display seems whereas utilizing a cartridge with the lacking safety from the shortage of the right parts, Press the Shut button on the backside of the display to proceed with the printing course of.

The toner degree display in your printer could present an incorrect quantity. In truth, the extent is said to probably change from 100% to zero p.c as proven beneath.

Supply: Canon.de

The corporate notes that in the event you see 0% displayed on the display, insert a model new toner cartridge.

For the imageRUNNER 1435i/1435iF fashions, they’ve a separate set of directions to comply with if an error message seems after inserting the toner cartridge:

If the next display seems when utilizing toner missing sure electrical parts, press the OK button to proceed with the printing course of.

Supply: Canon.de

The corporate warns customers to not press the Cease button as pictured beneath.

Supply: Canon.de

Nevertheless, when you have already pressed the button, the next steps will proceed the printing course of:

  1. Take away the toner from the system.
  2. Reseat the toner within the system.
  3. Press OK to proceed printing.

Canon states that you could be see the next display:

Supply: Canon.de

This display could seem displaying that the toner degree has gone from OK to None. If None does seem as proven within the backside picture, the corporate states to insert a brand new cartridge.

So, the place Canon is providing a repair which will final months, or probably longer, it does open the corporate to permitting customers to successfully use a third-party cartridge, often for a decrease value. This is not essentially unhealthy enterprise on Canon’s half. It’s fairly a big loophole that’s created for the corporate to probably lose cash whereas ready for parts to change into out there.

There may be additionally one other draw back slowly rising bigger every month. Shortages in all markets, even exterior laptop parts and electronics, have appeared time and time once more, inflicting merchandise which can be scarce in the meanwhile to be bought on black markets by scalpers for astronomical costs. Most of the largest firms affected by shortages, similar to Intel, NVIDIA, and AMD—which we’ve reported each day—have said that they don’t see the market scarcity change till nearer to 2023, the place earlier than the three tech giants had said that we might see the tip throughout 2022.

The true questions now are, “What’s subsequent?” and “When is that this going to finish?” Sadly, even producers may be fallacious, so plenty of the time frames needs to be taken as “estimates” till adjustments to the market are lastly confirmed and reported.

Sources: Mario W. on Twitter (@mariowitte)