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ASUS Confirms ‘Reversed’ Reminiscence Capacitor As The Root Explanation for ROG Maximus Z690 HERO Points, Will Provide Substitute To All Affected Customers

ASUS has confirmed the foundation reason for its ROG Maximus Z690 HERO motherboards which encountered a number of 53 code points with some even ending up in flames. The Taiwanese producer has introduced that the difficulty occurred because of the incorrect placement of 1 capacitor for reminiscence and they are going to be providing a free substitute to all customers which were affected.

ASUS ROG Maximus Z690 HERO Motherboard ‘Code 53’ & Burning Points Brought about Due To ‘Reversed’ Reminiscence Capacitor, Board Maker To Provide Substitute To All Affected Customers

Following our report, Bullzoid at Actually Hardcore Overclocking did his personal investigation and came upon that one of many reminiscence capacitors on the ROG Maximus Z690 HERO motherboard was reversed on all of the fashions that have been affected by the ‘Error 53’ difficulty. ASUS has now adopted up with an announcement, confirming that it was true and they are going to be providing a substitute to all customers affected by this difficulty.

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It seems to be like the difficulty doubtlessly impacts all ASUS ROG Maximus Z690 HERO motherboards with the half quantity 90MB18E0-MVAAY0 and serial quantity beginning with MA, MB, or MC. All of those models have been manufactured in 2021 and the labels are supplied on the field. So simply in case you’ve got one of many affected fashions, you possibly can comply with the next steps that ASUS has listed to get a substitute.

To our valued ASUS Prospects,

ASUS is dedicated to producing the best high quality merchandise and we take each incident report from our valued prospects very critically. We’ve lately obtained incident experiences concerning the ROG Maximus Z690 Hero motherboard. In our ongoing investigation, now we have preliminarily recognized a possible reversed reminiscence capacitor difficulty within the manufacturing course of from one of many manufacturing strains that will trigger debug error code 53, no put up, or motherboard elements harm. The problem doubtlessly impacts models manufactured in 2021 with the half quantity 90MB18E0-MVAAY0 and serial quantity beginning with MA, MB, or MC.

You possibly can establish your half quantity by referring to the product packaging: Please reference the hooked up picture

As of December 28, 2021, there have been a couple of incidents reported in North America. Going ahead, we’re persevering with our thorough inspection with our suppliers and prospects to establish all potential affected ROG Maximus Z690 Hero motherboards out there and will probably be working with related authorities companies on a substitute program.

Thanks a lot to everybody to your endurance and assist whereas we’re working by way of the substitute program.

You probably have any questions or issues please be happy to contact ASUS customer support.

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Finest regards,
The ASUS Crew

Whereas the burns are triggered on the 2 MOSFETs, the foundation trigger is the reminiscence capacitor labeled ‘150’. You possibly can see within the image above that the affected motherboards have the reminiscence capacitor positioned reverse and never the right away. Properly, it is a good factor that ASUS was capable of spot the difficulty on time, and kudos to Bullzoid for his fast investigation that helped a number of customers who have been going to get the Z690 HERO for the brand new setups.